Build Your Reputation While You Sleep
93% of customers check reviews before buying. Quick Hub automatically collects 5-star reviews, monitors feedback across all platforms, and responds intelligently—so your reputation grows on autopilot.
from 500+ reviews
Your Digital Storefront Is Your Reputation
Before customers walk through your door or click "buy," they check what others say about you. Reputation management means actively tracking, collecting, and shaping the online reviews and feedback that define your business in the eyes of potential customers.
Think of it as your digital storefront: high ratings and glowing reviews build instant trust. Low ratings or no reviews? Customers move on to the next option. Quick Hub automates the entire process—from requesting reviews to responding to feedback—so your reputation grows while you focus on your business.
Monitor What's Said
Track reviews across Google, Yelp, Facebook, and more—all in one dashboard. Know what customers are saying in real-time, with sentiment analysis and alerts for negative feedback.
Collect More Reviews
Automatically request 5-star feedback after every sale, appointment, or positive interaction. Quick Hub's Review Rocket sends SMS/email invites at the perfect moment when satisfaction is highest.
Respond Intelligently
Quinn AI can auto-reply to reviews with personalized responses, or use smart templates to respond quickly. Show customers you're listening—most say businesses distinguish themselves by responding to feedback.
Bottom line: Reputation management isn't about spin—it's about making it easy for happy customers to share their experience, and making sure every voice is heard and acknowledged.
Why Reputation Management Is Non-Negotiable
Your online reputation isn't just about looking good—it directly impacts visibility, trust, and revenue.
Reviews Drive Purchasing Decisions
Most consumers use online reviews to decide where to spend their money. Many won't even consider a business with low ratings. Your reputation is often the deciding factor before customers ever contact you.
Higher Rankings in Search
Google favors businesses with strong review profiles. Top local search results have significantly more reviews than lower-ranked listings. More reviews = better visibility = more traffic.
Mobile Shoppers Check First
Many customers pull out their phones to check reviews before buying—even when standing in your store. Your online reputation influences in-person decisions in real-time.
Responses Build Trust
Most customers say businesses stand out when they respond to reviews. Acknowledging feedback—positive or negative—shows you care and builds loyalty.
Protect Against Negative Spiral
Ignoring reviews means negative feedback dominates your profile. Proactively collecting positive reviews drowns out occasional bad ones and keeps your average rating strong.
Competitive Advantage
When two businesses offer similar services, customers choose the one with better reviews. A strong reputation is your unfair advantage in crowded markets.
The reality: Your reputation is working for you or against you 24/7. Businesses that actively manage it thrive. Those that don't watch competitors win customers by default.
Reputation Management on Autopilot
Quick Hub automates the entire reputation cycle—from requesting reviews to responding to feedback—so you build trust while you sleep.
Unified Reputation Dashboard
All your reviews from Google, Yelp, Facebook, and 150+ platforms flow into one dashboard. See your average star rating, total review count, recent feedback, and sentiment trends at a glance.
Real-time monitoring: New reviews appear instantly with sentiment flags (positive, neutral, negative)
Analytics & trends: Track rating changes over time, review volume spikes, and platform breakdown
Alert system: Get notified immediately when negative reviews come in so you can respond fast
Example: A dental practice sees their 4.6 Google rating, 23 Yelp reviews, and 5 new Facebook reviews from last week—all color-coded by sentiment—in one screen.
Review Rocket: Automatic Review Collection
Quick Hub's Review Rocket automatically asks happy customers for 5-star reviews at the perfect moment—right after a purchase, appointment, or positive interaction. Set it once, and it runs forever.
Trigger-based timing: Send review invites after completed appointment, delivered order, or milestone event
Multi-channel delivery: SMS and email invites with direct links to Google, Yelp, or Facebook review pages
Personalized messaging: Include customer name, service details, and custom thank-you message
Smart follow-ups: If no review after 3 days, send gentle reminder—then stop to avoid annoyance
Example: A spa automatically sends an SMS to Sarah 2 hours after her massage: "Thanks for visiting! Mind leaving us a quick Google review? [Link]" Sarah clicks and reviews in 30 seconds.
Quinn AI Review Responses
Quinn, Quick Hub's AI assistant, can automatically respond to reviews with personalized, thoughtful replies—or offer smart templates you can tweak. Respond to every review in seconds, not hours.
Positive reviews: Quinn thanks customer by name, highlights what they mentioned, invites them back
Negative reviews: Empathetic apology, acknowledgment of issue, invitation to resolve offline
Brand voice consistency: Train Quinn on your tone (formal, friendly, casual) for on-brand replies
One-click approval: Review Quinn's draft, click "Send," or edit manually if needed
Example: A restaurant gets a glowing review about their "incredible pasta." Quinn auto-responds: "Thank you so much, Jennifer! We're thrilled you loved our pasta. Can't wait to see you again soon!" Published in 10 seconds.
Reputation Runbooks (Workflow Wizard)
Quick Hub's Workflow Wizard turns your reputation goals into automated runbooks. Tell Quick Hub "Collect 5-star reviews" and it builds the entire workflow for you—no technical setup required.
Pre-built templates: "Collect Google Reviews," "Respond to Feedback," "Boost Yelp Rating"—just click to activate
Custom logic: If customer rates 5 stars → request public review. If 3 stars or below → send private feedback form
Multi-step automation: Purchase complete → Wait 1 day → Send review request → Wait 3 days → Reminder → Stop
Example: A boutique sets up "Review Collection" runbook. Every time a customer completes checkout, they automatically get an SMS review invite 24 hours later. Owner never touches it again—reviews flow in weekly.
150+ Platform Integrations
Quick Hub connects to your POS, booking system, CRM, social platforms, and review sites. Data flows automatically—no manual exports or imports. Your reputation machine runs 24/7 without lifting a finger.
Review platforms: Google My Business, Yelp, Facebook, Trustpilot, TripAdvisor—all synced
Business systems: Square, Shopify, Mindbody, Calendly trigger review requests post-transaction
Communication tools: Send review invites via SMS (Twilio), email (Mailchimp), WhatsApp, Instagram DM
Example: A fitness studio connects Mindbody to Quick Hub. After every class, attendees automatically get an SMS review request. Reviews post to Google and Facebook—studio owner sees aggregate dashboard daily.
Build Your Reputation While You Sleep
Quick Hub handles the grunt work of reputation management—requesting reviews, monitoring feedback, responding intelligently—so you can focus on delivering great experiences. Your reputation builds itself, automatically.
See What Reputation Management Can Do
Real businesses using Quick Hub to automate review collection, monitor feedback, and build trust.
Luxury Day Spa
Health & Wellness
Dramatic Rating Improvement in 30 Days
A boutique spa in California was stuck at a low Google rating. They had happy clients, but most never left reviews. The few negative reviews from years ago dominated their profile.
Quick Hub Solution:
Set up Review Rocket to automatically SMS clients 2 hours after every appointment with a Google review link
Message included client's name and specific service: "Hi Sarah! Thanks for your Swedish massage. Mind leaving us a quick review?"
Quinn AI auto-responded to every new review within minutes—thanking reviewers and inviting them back
Dashboard alerted owner to any negative feedback so they could address issues immediately
30-Day Results
"Quick Hub turned our happy clients into vocal advocates. The automation meant we never missed an opportunity to ask for reviews."
Independent Home Goods Store
Retail
Increased Review Count to Dominate Local Search
A family-owned home goods store competed against big-box retailers. They had few Google reviews compared to competitors with many more. They needed to build social proof fast to stay competitive.
The Strategy:
Step 1 - Point of Sale Integration:
Connected Square POS to Quick Hub. Every completed purchase triggered a review request workflow.
Step 2 - Multi-Channel Requests:
Customers got email receipt with review link, followed by SMS reminder 24 hours later if no review.
Step 3 - In-Store Signage:
Quick Hub generated QR codes displayed at checkout: "Loved your experience? Scan to review!"
Step 4 - Consistent Responses:
Owner used Quinn's smart templates to respond to every review within 1 hour—showing they care.
3-Month Impact
"More reviews meant we showed up higher in searches. Customers told us they chose us over Home Depot because our ratings proved we cared. Quick Hub turned reviews into our competitive edge."
Independent Auto Repair Shop
Automotive Services
Responding to Every Review Built Trust & Loyalty
An auto repair shop had solid ratings but rarely responded to reviews. When a negative review appeared, it sat unanswered for weeks. They needed to show customers they listened.
Quick Hub to the Rescue:
Dashboard flagged negative reviews instantly—owner got SMS alert within minutes of posting
Quinn suggested empathetic responses: "We're sorry we didn't meet expectations. Please call us at [number] to make this right."
Positive reviews got personal thank-yous within hours: "Thanks Mike! We appreciate your trust. See you at your next oil change!"
Responding to EVERY review (100% response rate) showed customers: "We read everything and we care."
Customer Trust Impact
"Quick Hub let us respond in real-time. When someone had a bad experience, we fixed it before they told their friends. When someone praised us, we thanked them immediately. People noticed—and it built loyalty."
Why Businesses Choose Quick Hub's Reputation Management
Capture Every Happy Moment
Stop losing reviews from happy customers who forget to share their experience. Automated requests catch people while they're still smiling.
Show You Listen
Turn negative feedback into trust-building opportunities. Fast, thoughtful responses show potential customers you care about making things right.
Build While You Work
Your reputation grows automatically while you focus on serving customers. Set it up once, then watch your ratings and trust improve on autopilot.
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