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Streamline Customer Communication& Scheduling

Consolidate all customer messages—calls, texts, chats, DMs—into one unified inbox. Automate appointment reminders and FAQ responses with AI. Handle high volumes with ease while delivering exceptional service. Your super-assistant for front desk operations.

1
Inbox for All Channels
24/7
AI Assistant Coverage
Auto
Reminders & Follow-ups

Your Super-Assistant for Operations

Managing front desk or operations? Quick Hub consolidates all customer communications – calls, texts, chats, DMs – into one screen so nothing falls through the cracks. Automate repetitive tasks like appointment reminders and FAQ responses. Spend less time juggling phones and emails, more time delivering great in-person service. Handle high volumes with ease and professionalism.

Unified Inbox for Every Message

Stop monitoring phone, email, Facebook, and WhatsApp separately. All customer messages funnel into one queue.

Every Channel, One Timeline

Whether a client texts your business number, sends a Facebook message, or uses website chat – it all appears in a single timeline. Reply once, and Quick Hub routes it back through the correct channel. No customer inquiry gets overlooked.

Today's Messages
Sarah JohnsonSMS
Need to reschedule my 3pm appointment...
2 minutes ago
Mike ChenFacebook
Do you have parking available?
15 minutes ago
Lisa MartinezWhatsApp
Thanks for the quick response! 🙏
1 hour ago

Team Collaboration & Handoffs

Tag team members or leave internal notes in conversations. Everyone stays on the same page when shifts change. No more "What did the morning shift say to this customer?" confusion.

Internal Note
@Jessica - This customer needs a call back about their billing question. Already sent initial info via chat.

Instant Answers with AI Assistants

Stop answering the same questions repeatedly. AI chatbots handle common queries automatically, freeing you up for complex issues.

Automated FAQ Responses

Common questions like "What's your address?", "Do you have parking?", or "How to reset my password?" get instant, accurate answers. Customers never wait, and you only step in when truly needed.

Customer
What's your address?
AI Assistant (Instant)
We're located at:
123 Main Street, Suite 200
Downtown District
Open Mon-Fri, 9 AM - 6 PM
Customer
Do you have parking available?
AI Assistant (Instant)
✓ Yes! Free parking is available in our lot behind the building. Visitor spots are clearly marked. Street parking is also available on Main St.

Smart Handoff to Humans

Customize the knowledge base so the bot gives accurate answers in your tone. For questions it can't handle or important keywords (like "complaint" or "urgent"), it seamlessly hands off to a human. Customers never feel stuck with a robot.

Automated Schedules & Reminders

Managing appointments or bookings? Quick Hub automates all those routine reminders and confirmations you used to do manually.

Automatic Appointment Reminders

Send reminders via text/email, follow-up thank-yous, or daily schedule digests to staff – all automatically. Cut down phone call volume as clients confirm or update appointments digitally.

Appointment Reminder Sequence
7 Days Before
Email confirmation with calendar invite
1 Day Before
SMS reminder with reschedule link
After Visit
Thank you message + review request
SAMPLE SMS REMINDER:
Hi Sarah! 👋 Friendly reminder about your appointment tomorrow at 3:00 PM with Dr. Johnson.

Reply YES to confirm or RESCHEDULE to pick a new time.

Less Phone Tag, Smoother Flow

Many offices have cut down phone call volume by 60%+ by letting Quick Hub handle reminders. Clients appreciate the prompt notifications and are more likely to confirm or update digitally. Less disruption for you, better experience for everyone.

Task and Ticket Integration

Operations means resolving issues and ensuring nothing is left undone. Quick Hub keeps everything connected and organized.

Create Tasks Right from Messages

If a customer message requires follow-up, create a task or ticket directly from the conversation. The message thread stays linked to the task – no more sticky notes or separate to-do lists.

Customer Message
Facebook DM
"I was charged twice for my membership this month. Can someone look into this?"
Created task from this message
Task Created
Assigned
Review double-charge for customer #4892
Assigned to: @Finance Team
Linked Conversation:
Facebook DM with customer on Jan 23, 2025

Nothing Falls Through the Cracks

Integrates with ticketing and task systems (and has its own lightweight task features). Operational issues get resolved and not forgotten. Front-desk and ops staff close the loop on customer requests more reliably – every time.

Team Accountability & Transparency

See who's handling what, track task status in real-time, and ensure every customer issue has an owner. No more "I thought you were handling that" moments.

24
Open Tasks
18
Resolved Today
2.4 hrs
Avg Resolution

Everything Ops & Front Desk Teams Need

Unified Inbox
All messages in one place
AI Assistants
Instant FAQ responses 24/7
Auto Reminders
Appointment & follow-up automation
Task Integration
Never miss follow-ups
For Ops & Front Desk

Streamline Every Customer Interaction

Join operations teams who've eliminated communication chaos, automated repetitive tasks, and delivered exceptional service with Quick Hub's unified platform.

1
Inbox
24/7
AI Coverage
60%
Fewer Calls

✓ No credit card required to start

✓ Easy setup in under 30 minutes

✓ Cancel anytime, no long-term contracts

Documentation

Complete setup guides for front desk automation, unified inbox management, and workflow optimization.

View Docs

Watch Video Tutorials

Learn how to set up and use Quick Hub with our comprehensive video tutorials and feature demonstrations.

Watch Videos

Talk to an Operations Specialist

Get a personalized walkthrough showing how Quick Hub can simplify your front desk operations and customer communications.

Schedule consultation

Unified Inbox

All customer messages in one timeline

AI Assistants

Instant answers to common questions 24/7

Automated Reminders

Appointment confirmations and follow-ups

Task Integration

Track and resolve every customer issue